In May 2016, the European Commission agreed with Facebook, Microsoft, Twitter and YouTube on a Code of Conduct on countering illegal hate speech online.
In June 2017, the German government passed a Network Enforcement Act (NetzDG) to combat hate speech and fake news in social networks.
In May 2020, U.N. Secretary-General Antonio Guterres appealed for an all-out effort to end hate speech globally.
We use AI to automatically discover hate speech. The AI is aware of thousands of offensive words and word combinations that constitute racism, sexism, aggression and dehumanisation.
It is continually searching social media for publicly visible messages that contain such expressions. This technology is available to registered members of either the DeTACT Trainers or Upstanders Programme.
The identity of the authors of hate speech messages is never revealed to the activists, however. Activists may choose to respond to a message, or it may be reported.
If a message is not acted on, it will be forever forgotten by the AI after a period of two days.
The AI does not have a memory of who posted what. In accordance with the General Data Protection Regulation (GDPR), no personal data is collected, unless it violates law, or violates the Terms of Service of social media platforms, in which case it may be reported.